Housing Location Manager Jobs at Anchor

A career as a Housing Location Manager with Anchor is all about providing older people with independence and security within a happy community. We offer properties at over 1,500 locations nationwide and manage 54,000 homes for individuals aged 55 and above.

At the heart of every Anchor housing community are great people making sure that everything runs smoothly. Our ambition is to create homes where everyone can love living in later life. If you share that passion and commitment, Anchor is the best place to build your career.

If you want a career that balances heart and head, connects you with people every day, and offers real purpose, then this role could be perfect for you.

What is a Housing Location Manager? 

Working within different individuals every day, a Housing Location Manager’s job is incredibly varied, and no two days are the same. We connect with our communities in various ways. When you join the housing team, you’ll need a good balance of heart and head to manage property matters, tenancy matters and relationships with your residents.

Working within Anchor’s housing services team, this role also involves working with departments across the organisation, so you will need to feel confident taking the lead on managing relationships with key stakeholders and partners.

Daily responsibilities include:

• Managing properties and supporting residents to live independently
• Letting properties, managing rent accounts, and addressing anti-social behaviour
• Ensuring repairs and maintenance are carried out promptly and to a high standard
• Listening to residents, resolving issues proactively, and handling complaints with care and ownership
• Maintaining trust through clear, consistent communication and setting expectations
• Ensuring all health and safety checks and risk assessments are completed in line with policy
• Collaborating with external agencies (local authorities, care providers, social workers) to ensure residents get the support they need
• Encouraging residents’ social inclusion through community and internal events

Check out the full role profile here. 

What are the requirements of Location Managers at Anchor?

All Location Managers benefit from a great induction process and training opportunities, to give them the skills and confidence they need to support their residents as required.  

As the role of a Location Manager at Anchor is varied and incorporates many interchangeable skills, we do look out for those who have experience from different industry areas such as hospitality, facilities management, military and retail. 

Other skills we look for include:

• A resilient, problem-solving mindset with a willingness to learn.
• The ability to lead, manage multiple responsibilities, and work collaboratively across teams.
• A genuine passion for helping older people live fulfilling, independent lives.
• Proficient using Microsoft Outlook, Word, Excel, PowerPoint and Teams and have the enthusiasm to learn and work with a range of systems that support service delivery. 
• Highly organised and able to plan, manage and prioritise workload.
• Able to communicate technical information in a clear, concise manner.
• Experienced at building professional relationships with residents, colleagues and stakeholders.
• Meticulous in checking details to prevent and resolve issues before they escalate. 

What qualification do I need for a Housing Location Manager job? 

All Location Managers benefit from a great induction process and training opportunities, to give them the skills and confidence they need to support their residents as required.

• No formal qualifications are required for this role. As the role of a Location Manager at Anchor is varied and incorporates many interchangeable skills, we do look out for those who have experience from different industry areas such as hospitality, facilities management, military and retail. 
• You’ll undertake intensive and regular training to support you in delivering a housing management service.
• You’ll be expected to attend external meetings and training events, which will require some travel. 

Current Housing Location Manager opportunities

When you join our housing team, you’ll be working with colleagues dedicated to making a real and positive difference in the lives of older people. Apply for a meaningful career with Anchor today.

Join our team by viewing our Housing Location Manager job openings.
 

Location Manager Jobs